Here are 4 key technology trend to watch for:

1. Zero-Trust Cybersecurity Is on the Horizon

Although zero-trust is a hot topic in the federal government because the White House has mandated that federal agencies adopt the framework, it is still relatively nascent in state and local governments. That is starting to change though.

“We can expect more states to begin adopting a zero-trust approach to cybersecurity,” says Eric Sweden, enterprise architecture and governance program manager for the National Association of State Chief Information Officers.

“This will be incremental and will be an ongoing maturing of capabilities,” Sweden says.  “Zero trust does not have to be — most likely cannot be — a one-time initiative. States already have in place many of the capabilities required for zero trust, possibly 50 to 75 percent of the necessary technology and organizational capabilities. The next step will be coordinating and orchestrating these capabilities to put in place, again incrementally, the pillars of zero trust.” 

2. States Look to Expand Use of IAM to Access Government Services

Some states, such as Ohio, are far along in adopting a single digital identity that residents can use to access myriad government services. Others are just getting started. But that seems to be the direction many are going in.

“Many states are working on a single identity, or superidentity that ties to all the relevant credentials, licenses and other views of the citizen,” Sweden says. “States will need to put in place the necessary capabilities to create and manage these superidentities and the various credentials managed under that superidentity,” he adds.

3. Cloud Migration Will Be Dependent on Economics

State and local agencies will continue to migrate legacy IT systems and applications to the cloud in 2022. However, that work will likely be more measured and deliberate than in the private sector.

Following the widespread shift of apps such as email and geographic information systems to the cloud, further migrations will be more piecemeal, especially for local governments. For many agencies, the decision on whether to shift to the cloud boils down to simple economics and whether it makes sense financially to do so.

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4. Government Agencies Will Forge Ahead with App Modernization

The pandemic exposed state and local government IT leaders to the fact that many mission-critical applications are running on legacy architectures or in outdated programming languages that cannot be easily changed or scaled up, and clarified the need for modern, digital government services.

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